Making the Switch

A Customer Success Story with the Missoula Community Chorus

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Summary

The Missoula Community Chorus is no stranger to choir management solutions. They’ve tried everything from Excel, to Google Drive, to Microsoft Office, to all-in-one choir management solutions, until finally finding a home with Chorus Connection.

After implementing Chorus Connection in 2017, they saw:

  • A 25% increase in user utilization of the choir management platform

  • Enhanced musicianship from the chorus

  • Reduced time spent on administrative tasks and a decreased need for support

  • Streamlined communications and an added level of professionalism from the chorus leadership

 
Robbin Rose, Founder Missoula Community Chorus
The increase in singers using Chorus Connection versus those who used the other platform is significant. Our singers (and staff) have embraced it, and we are happily expanding our use of this tool. Everyone with a smartphone or tablet can easily find their way around the site, access their rehearsal tracks, and link to their calendars. We are very happy!
— Robbin Rose, Founder Missoula Community Chorus
 

‘Stellar’ Support Outranks All the Rest

A Customer Success Story with the San Francisco Gay Men’s Chorus

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Summary

Since his time with the San Francisco Gay Men’s Chorus, Dan England has tried not one, not two, but three different chorus management solutions. Each time a new chorus management solution was implemented, the chorus eventually encountered unexpected challenges and needed to continuously reevaluate until finding their third and final solution, Chorus Connection.

Dan England says that Chorus Connection’s ‘stellar’ support outranks all other chorus management companies and since it’s implementation, the chorus has experienced:

  • Quicker response times with Chorus Connection’s support team - answers within 24-48 hours

  • A willingness to listen to customer requests and improve the product for the organization’s needs

  • A system that is so easy to use, it doesn’t require much support

I would give Chorus Connection’s support a 10/10!
— Dan England, San Francisco Gay Men's Chorus
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