Making the Switch
A Customer Success Story with the Missoula Community Chorus
The Missoula Community Chorus is no stranger to choir management solutions. They’ve tried everything from Excel, to Google Drive, to Microsoft Office, to all-in-one choir management solutions, until finally finding a home with Chorus Connection.
After implementing Chorus Connection in 2017, they saw:
A 25% increase in user utilization of the choir management platform
Enhanced musicianship from the chorus
Reduced time spent on administrative tasks and a decreased need for support
Streamlined communications and an added level of professionalism from the chorus leadership
‘Stellar’ Support Outranks All the Rest
A Customer Success Story with the San Francisco Gay Men’s Chorus
Since his time with the San Francisco Gay Men’s Chorus, Dan England has tried not one, not two, but three different chorus management solutions. Each time a new chorus management solution was implemented, the chorus eventually encountered unexpected challenges and needed to continuously reevaluate until finding their third and final solution, Chorus Connection.
Dan England says that Chorus Connection’s ‘stellar’ support outranks all other chorus management companies and since it’s implementation, the chorus has experienced:
Quicker response times with Chorus Connection’s support team - answers within 24-48 hours
A willingness to listen to customer requests and improve the product for the organization’s needs
A system that is so easy to use, it doesn’t require much support