Can I collect money from my members using Chorus Connection?

You can indeed! Here's a short demo of how members can pay their dues online.

 

Does Chorus Connection help me keep track of who hasn't paid their dues?

Yup! We have a number of robust reports to help you manage payments from your members. Here's a short demo of the report that helps you keep track of who owes money.

 

Can I collect money for things besides membership dues?

Absolutely. You can collect music fees, donations, payments for t-shirts or CDs, or anything else you need to collect from your members.

 

Do I need to set up a merchant account?

No. All you need to do is provide the details for your choir's bank account and some additional information and we'll take care of the rest.

 

What payment processor do you use?

Chorus Connection uses Stripe Payments to securely process and distribute payments.

 

What fees do you charge for processing credit card payments from members?

We charge 2.9% + 30¢ for all payments we collect on your behalf from your members.

 

How do I get the money when my members make online payments through Chorus Connection?

We transfer available funds to your bank every Monday. Funds may take up to 2 business days to appear in your account. Payouts typically include all payments from the prior Saturday through Friday, though bank holidays may occasionally impact that date range.

Note: Our payment processor uses the UTC timezone for determining the date of each transaction, so some Friday transactions - if Saturday UTC time - will get bundled with the following week's payout.

 

Have additional questions? Let us know at support@chorusconnection.com!